Direct Lumber Building Center
Direct Lumber Building Center
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    • Home
    • Shop
    • Building Materials
    • CEMENT, STONE
    • CLEARANCE SALE
    • COATINGS, PRIMERS
    • DOORS & WINDOWS
    • FLOORING
    • GARDEN, SEASONAL
    • GYPSUM BOARD & FILLERS
    • INSULATION
    • KITCHEN & BATH
    • LUMBER
    • TROPICAL LUMBER
    • NAILS & SCREWS
    • PLUMBING
    • PLYWOOD & OSB
    • POLY & HOUSEWRAPS
    • PRESSURE TREATED
    • REBAR, WELDMESH ETC
    • ROOFING
    • PAINT & SUPPLIES
    • Pro Contractors
    • Direct Pro Rewards
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  • Home
  • Shop
  • Building Materials
  • CEMENT, STONE
  • CLEARANCE SALE
  • COATINGS, PRIMERS
  • DOORS & WINDOWS
  • FLOORING
  • GARDEN, SEASONAL
  • GYPSUM BOARD & FILLERS
  • INSULATION
  • KITCHEN & BATH
  • LUMBER
  • TROPICAL LUMBER
  • NAILS & SCREWS
  • PLUMBING
  • PLYWOOD & OSB
  • POLY & HOUSEWRAPS
  • PRESSURE TREATED
  • REBAR, WELDMESH ETC
  • ROOFING
  • PAINT & SUPPLIES
  • Pro Contractors
  • Direct Pro Rewards

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Terms and Conditions

All sales are final once a product has been used or cut from the manufacturer dimensions. 

You must have a email copy or in-store receipt for returned products

Any wear and tear on a product will deem the product as final sale

We reserve the right to make an informed decision on returned items and this determination is final



Pro-Contractors

1. Must be enrolled into the program before any rewards points is provided

2. All documents that are requested must be current

3. Must have an HST or GST number to qualify

4. Points are based on Pro Reward products with minimum orders

5. Points are redeemed at store level and credited to the final invoice on or before December 31 of that year.

6. Points are not transferable to the following year.

7. Points can not be used by other persons, only the person that enrolled into the program.


Return and Refund Policy

All Returns are based on unopened products and unused items


A Return and Refund policy usually consists of:

  • Terms of return ( number of days)-15
  • State of return  unworn)
  • Reason for return ( damaged or wrong product)
  • Process for return (original packaging, instore credit or replacement of products)
  • Process of refund (all items will be credited to the same card or method of payment, no exceptions)
  • Contact details

  • Privacy Policy
  • Terms and Conditions
  • Building Materials
  • CEMENT, STONE
  • CLEARANCE SALE
  • COATINGS, PRIMERS
  • DOORS & WINDOWS
  • FLOORING
  • GARDEN, SEASONAL
  • GYPSUM BOARD & FILLERS
  • INSULATION
  • KITCHEN & BATH
  • LUMBER
  • TROPICAL LUMBER
  • NAILS & SCREWS
  • PLUMBING
  • PLYWOOD & OSB
  • POLY & HOUSEWRAPS
  • PRESSURE TREATED
  • REBAR, WELDMESH ETC
  • ROOFING
  • PAINT & SUPPLIES
  • Pro Contractors
  • Direct Pro Rewards

Direct Lumber Building Center

165 Downie Street, Stratford, ON, Canada

(226) 600-4380

Copyright © 2025 Direct Lumber Building Center - All Rights Reserved.

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